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The West Midlands Leading Database for Stolen, Lost & Found Dogs

26.03.21 Petlog New Database - Reported Issues

On the weekend (March 20th-21st) Petlog implemented a new microchipping database.  Users are being requested to re-register using their original log in email and password to access the new database.

However, users of the new database are reporting some alarming issues........

1.  Animal details missing from their accounts

2.  Previous Petlog Premium account holders being requested to make payment again.

3.  Rescues are reporting that some microchips of rehomed animals have been relisted on their accounts despite the microchips being previously transferred to new owners.

If you have any pets registered on the Petlog database, we are advising you to visit www.petlog.org.uk

Re-register if you havent already done so

When you have access to your account please check to make sure everything is in order.

Should you find any issues please contact Petlog

Email  -  info@petlog.org.uk

Call - 01296 336579 (please note phone lines are extremely busy)


Members can also make a complaint regarding possible data protection breaches by clicking on the following link